Total Gold Casino is an eye-catching website that is filled with a diverse selection of popular slot machines from software developers including as NetEnt, Amaya, IGT, and WMS. Indeed, this vibrant and daring gaming service is supplied to your computer and mobile device by Dragonfish software, a division of the massive betting conglomerate 888 Holdings. As a result, you can be certain that our casino comes from a long line of reputable gaming items.
The casino does, however, have a few drawbacks. Notably, there is no quick live chat facility accessible, forcing gamers to contact assistance through an email address with a 24-hour response time. Unfortunately, players from the following countries will be unable to register at this casino website: the United States of America, Spain, France, Italy, Belgium, Gibraltar, Turkey, Israel, and Antigua & Barbuda.
From a Betting Empire, a Casino
In terms of repute, this casino is in order. This is because the website is managed by Cassava Enterprises, which is a subsidiary of 888 Holdings PLC. This places this casino brand on a level with other well-known and successful brands such as Casino On Net, Reef Club Casino, and Vegas Spins Casino, all of which are regarded in high regard by the online gaming community.
Additionally, Total Gold Casino has some excellent certification credentials, including licenses from the Gibraltar Gambling Commissioner and the United Kingdom Gambling Commission. This essentially means that the website must adhere to a set of very stringent regulatory criteria on game fairness, player safety, and the promotion of responsible gambling.
Despite these authentication badges, the casino website has been the subject of several consumer complaints. However, the bulk of complaints seem to be about self-exclusion, particularly in reference to other Cassava Enterprise websites, and in the majority of instances, the casino fixed the issue to the customer’s satisfaction.
There is no live chat available.
The degree of customer care is one of the major drawbacks of this gaming business. The explanation is straightforward: there is no live chat gateway accessible at all. As such, players who encounter difficulties at Total Gold Casino are directed to an email address for queries and complaints.
Although the website claims that all queries will be addressed within 24 hours, this is unlikely to result in swift resolution of disputes. To be fair, there is a tiny list of commonly asked questions that may address some of the most prevalent queries from punters.
Numerous Unusual Slots
Due to the fact that this casino website is run by 888 Holding’s own software brand, Dragonfish (a.k.a. Random Logic), players will have access to a selection of slot machines that are unique to the 888 and Cassava group of casinos. This collection has some traditional 3-reel games with a novelty twist, such as Millionaire Genie, as well as some high-octane 5-reel video slots, such as Mafia Madness.
Indeed, Total Gold Casino’s game portfolio is a goldmine for gamblers looking for something they may not discover at other casino sites. That is because the library is strewn with a diverse selection of differently themed and intriguingly built games from a range of small size software developers. For instance, Pariplay’s Las Cucas Locas is themed on a cockroach mariachi band from Mexico.
Elsewhere, Eyecon Gaming’s Fluffy Favourites Jackpot offers some cuddly spins (which, as you can guess, has the potential to pay progressive jackpot winnings). Additionally, there are some spinning finds to be made with OpenBet’s Sands of Fortune and Ingenuity Gaming’s The Jewel Thief.